Reseller FAQ
Everything you need to know about Raena
All you need is a smartphone to start selling!
Register your interest with us through the form and we will reach back to you with instructions.
No money is needed for you to start this. Just download product content and start sharing to earn!
You will be able to download images of products on Raena and you can repost them on your social media.
Yes, we support marketplace orders. You can submit the marketplace label once you receive an order and Raena will fulfil the orders for you.
You can sell through your social media, marketplace or Whatsapp. For beginners, do join our free training session to learn how to get started on your online beauty business.
No, we do not support COD at the moment
Yes, Raena provides free shipping with no minimum!
1. Share your bank details and ask the customer to complete payment 2. Create order on Raena’s website 3. Fill details in order for us to process shipment for free
You may reach out to our customer service via our website, they will be glad to help you address your issues.
For marketplace orders, we support JNE and Sicepat. For regular dropship orders, our logistics provider is Janio.